» What I Need To Do To Make Sure Plimus Payout On Time?

What I Need To Do To Make Sure Plimus Payout On Time?

Hi Guys!
I am new with Plimus and I have one question and wish for the answer!
As I know, Plimus will not pay out until 15th next month! What I need to do to make sure Plimus payout on time? The reason I am asking this because I am a reseller. I am using my own money to buy and resell it! If there are some reasons Plimus do not payout on 15th, my business will down and deep in debt. I need money to pay for my worker, customer service, supply, etc....

As I found on this forum, Plimus has hold some vendor funds but there is no specific reason, it is board. Some Plimus agents can answer this? Because it is very important to me! What I need to do to make sure Plimus payout on time! Thanks

Plimus Policy

Normally there should be no problems. I suggest that you issue a Vendor Support request setting out precisely the type of product you are trying to sell and then we can try to advise to what extent it might be something that would be more likely than normal to create risks of refunds and chargebacks.

 

We only withhold payments or part thereof in exceptional cases where there is a real  risk that there could be insufficient orders being generated to service the ongoing rate of refunds and chargebacks. This is more likely to happen when vendors sell unreliable products or inappropriate items which result in a rush of purchases but then end up being the subject of mass refund and chargeback claims. In such instances Plimus will hold monies over to ensure that there is enough in a Vendor's account to repay customers. We have to protect innocent purchasers in such instance. The monies are not removed from a Vendor's account,  they are just held over until the situation is resolved.

 

I hope this helps. For the massive majority of Vendors we pay on time everytime .. like clockwork.

 

Derek, Plimus.

 

Dear Derek! How do you

Dear Derek!
How do you generated to service the ongoing rate of refunds and chargebacks? It mean you will try to look at the new month sale included the chargeback and refund ratio at the new month? Then you can decide to payout or not right? If the chargeback and refund more than month balance (negative balance), you will withhold the monies?
What charegeback ratio and refund ratio is that risk?
What will happen if we do many refund by ourself? because we need to review it and if we consider fraud, we refund the order immediately. Is it effect the vendor record for risk?

I need some specific action you will take to decide payout or not so I can handel it and make sure my business keep going!

Plimus Assistance

Hi there John,
I understand how relevant your questions are, but these questions are not ones that I can answer as the responses are so closely related to what you are selling.
 
Best advice I can give is for you to open a Vendor Support request from your Plimus User account and explain precisely what you are trying to sell and then our support team can try to answer you in respect of your specific case after discussing your case with our Accounts personnel.
 
Thanks,
Derek, Plimus