When a subscription customer swtiches contracts, I get the following message:

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This message is to notify you that your customer:

xxxxxxxxxx xxxxxxxxxxxxx

Has switched contracts for product HOASpace

From: Extended Plan - Monthly Credit/Debit Card Payment

To: Mega Plan - Monthly Credit/Debit Card Payment

Regards,
Plimus Sales
(Trans. Id # xxxxxxxxxxxx)
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The problem is that we could have one customer with a dozen subscriptions for our service. We need to know the original contract reference # to reference which contract they changed. I tried to use the Transaction ID from the notification on the Order Locator page, but it's not a "reference #" so it can't locate the order.

We really need to have more information such as the specific contract's original reference # in order to know precisely which contract was changed.

Thanks!