Hi, Is there a link on the site somewhere to get to the support ticket system so I can view my open tickets. I find the only way I can access it is to go into my email and find the link from one of the autoresponders after submitting a new ticket. If there is no link, I'd like to suggest one be put on the support page, perhaps near the link to the form for submitting a new support issue.
Suggestion
Nice suggestion.. I will pass it on to our development team.
Thanks,
Derek, Plimus
Still no link
It's been over a year and a half, and still no link to the ticket system anywhere. How long does it take to put up a simple link? The worst thing about Plimus is that they never improve anything, despite a desperate need to do so.