Hi guys,

I'm your vendor since 2005 and i always was happy with your service.

But on September 11 i got an email from Plimus that they are about to hold my upcoming payment.

Here are some reasons were noticed in the email:

- Elevated refund or chargeback levels
- Significant revenue declines in the last cycle
- Past fund withholdings, for which identified resolution metrics have not yet been met
- Insufficient or unclear revenue history and purchase patterns

We are a design company and we work honestly.

But we had no chargebacks and did one refund by ourselves to our customer in this months. The only thing this month was our grown revenue. (5 times more than usual). All money were earned honestly and the people who paid us can prove this.

But it doesnt mean that Plimus need to hold our money. We work hard to earn these funds and want to get them.

If not it means failure for my business. I need to pay for office rent, need to pay salaries etc.

Plimus please make it possible to get my funds on time!

I posted a ticket but did not get a reply. My ticket number is 2009091110009885. My account id is "softfacade". Plimus didnt respond to me.