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» 10 Days, No payment and no one helping me!

10 Days, No payment and no one helping me!

Submitted by Norman on 28 Apr 2009

I understand this forum is not for asking for support, but its my last resort to contact plimus.

I already sent many tickets and left many messages in their phone.

There is $5000 not arrived by ACH, I do not know if payment is bounced back or what! .. I'm using Plimus since 2 years and never had a problem .. but now when I have problem looks like its IMPOSSIBLE to get HUMAN voice.

I really wonder why no one replying me after TEN days of asking for help!!!!

$5000 payment sent in April 15, today its April 28, no payment and no reply from plimus? do you know any phone number to contact VENDOR support?

‹ PLIMUS GRAPHICS HELP Non-US Vendor Payments Late? ›

more info may some one willing to help

Submitted by Norman on 28 Apr 2009.

Vendor #: 80521
ticket #: 2009042210003342

another 24 hours passed

Submitted by Norman on 29 Apr 2009.

another 24 hours passed and no update!!

Vendor Support

Submitted by Derek on 30 Apr 2009.

Hi there Norman,
 
I will follow up today on this and be in touch later.
 
Derek, Plimus

Vendor Support Response

Submitted by Derek on 30 Apr 2009.

I am advised by our accounts section that they have already responded to you.
Thanks,
Derek, Plimus.